Dan Cosgrove
Dan Cosgrove is CEO of Mercantile Systems, Inc., and an expert on employee theft management. Also read the employee theft case study and find more great resources at the Library & Case Studies section of Dan's website http://www.MercSystems.com.
Articles by this Author
The Key to Suggestive Selling is "Repeat"
- By Dan Cosgrove
- Published 12/31/2007
- Sales
- Unrated
Are your employees promoting your best items? Or, do they leave it all up to the customer and miss opportunities for greater sales and profit? If they're not employing suggestive selling as a sales management strategy, you're missing out.
Cash Businesses are Losing Billions to Employee Theft
- By Dan Cosgrove
- Published 12/31/2007
- Customer Service
- Unrated
If you are a retail business owner or manager, be assured of one thing: employees are stealing from you. This article offers pragmatic tips you can put into action immediately to stem employee theft loses.